ONLINE PAYMENTS PORTAL

About Noosa District Catholic Parish

The Noosa District Catholic Parish is a sub-entity of The Corporation of the Trustees of the Roman Catholic Archdiocese of Brisbane.

The Archdiocese is registered as a charity with the Australian Charities and Not-for-profits Commission (ACNC). 

Our ABN is 25328758007.

Donations to the Noosa District Catholic Parish are not tax deductible.

Payment Terms and Conditions and Refund Policy

Payments made to the Noosa District Catholic Parish for the provision of services are generally not refundable where the provision of that service has commenced, however, the parish recognises that there will be times that payments are made in error or the payee is unable to avail themselves of the services paid for through circumstances beyond their control.

All requests for refunds must be made in writing (Via email or post) to the parish using the contact details below. The request should have the details of the initial payment including the date, amount, name of payee, receipt Number (Where available) and the reason for the request for refund.

Where the payment has been made due to an error by the Noosa District Catholic Parish or its financial institution a full refund will be made for the part of the payment made arising from the error within 14 days of receipt by the parish of the notification and the details of the bank account to which the refund is to be made.  Where payment has been made but the payee is unable to avail themselves of the service through circumstances beyond their control a partial or full refund may be made by the parish. All costs of any refund will be borne by the Noosa District Catholic Parish.

If a donor has paid a donation ( or part thereof) in error, the donor must notify the Noosa District Catholic Parish within 60 days if they wish to obtain a full or partial refund.  Noosa District Catholic Parish is under no obligation to give a full or partial refund if an error has been made on the donor’s behalf, but it will endeavour to ensure that, for genuine errors, the donor has the funds donated in error returned to the donor by the parish.

Contact Details

We can be contacted as follows:

At our Parish Office during Office Hours:       5 Moorindil Street, Tewantin, QLD, 4565, Australia.

Via Mail:    PO Box 111, Tewantin, QLD, 4565, Australia.

Via Email:          Enquiries.ndcp@bne.catholic.net.au                  Via Phone: 0754471188

Privacy Policy

The privacy of all individuals is important to the Noosa District Catholic Parish and we are committed to protecting all personal information we collect and hold. Our Privacy Policy is available at https://brisbanecatholic.org.au/privacy-policy/  or you may obtain a copy on request from the Parish Office.

TO PAY VIA DIRECT DEBIT/BANK TRANSFER

If you wish to pay the parish by direct debit or bank transfer please use the following details AND advise us by email ( admin.ndcp@bne.catholic.net.au ) of the payment details:

 BSB No:  064786      Account No:  100016366   

Account Name:  Noosa Parish – Operating Account 

PLEASE NOTE IF SETTING UP A DIRECT BANK TRANSFER:

Banks have introduced Confirmation of Payee checks which could trigger warnings when making payments. You should be able to proceed past the warning to make payment.  

The Bank services confirms whether the account name matches the details held by the receiving bank, empowering customers to verify the payee details and either proceed or cancel the payment helping to give them real-time control and confidence their money is going where it’s intended. The name match verification differs from bank to bank, as it usually only uses account information that the bank has access to internally for verification. You may get a message to warn you that the payer cannot be matched within their system. This does not mean automatically that the account is incorrect.

Confirmation of Payee checks are triggered when a new payee is added or when existing payee details (e.g. name, account number) are updated.

If you get such a message please check the BSB and Account number that you have used. If these are correct you can proceed with the payment.

 Once the payee is saved and confirmed by you (even after a warning), subsequent payments usually won’t trigger another Confirmation of Payee check—unless:

• You delete and re-add the payee; or

• The bank’s policy forces periodic re-validation; or

• You try to edit the payee’s details.

If you remain uncomfortable with using direct bank transfer as a method of payment you can use our web payment portal links above on this webpage which accept and securely process credit and debit card payments.